Frequently Asked Questions
Our support team monitors our services 24/7 and is available during normal business hours, Monday through Friday from 9:00 AM to 5:00 PM. Support is closed on all major US holidays.
AFTER HOURS AND WEEKENDS: In the event of a mission-critical outage, emergency support is available 24/7 by emailing emergency@pdgo.com. This will activate a cell phone alert to team members for response.
Support Options:
By Email
Send an email to support@pdgo.com
By Phone: Feel free to call us directly at
Local: 772.770.4077 - Press Option 2
Toll Free: 888.354.4946 - Press Option 2
Alternatively, you can fill out the form on the right. Please include any additional information that you feel would help us solve your issue (i.e. browser version used, ip address, etc). Don't know what browser version you are using? Click here!
Have a question? Send an email to support@pdgo.com or Submit a ticket
